At Dogite.shop, we stand behind the quality of our products and want you to shop with confidence. Our warranty policy is designed to ensure your satisfaction and provide peace of mind for your purchases.
Limited Warranty:
All products sold on Dogite.shop come with a limited warranty against defects in materials and workmanship. This warranty is valid for [specify duration, e.g., one year] from the date of purchase.
Coverage:
The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, or normal wear and tear. Please ensure that you follow the care instructions provided with your product to maintain warranty coverage.
How to Make a Warranty Claim:
If you believe your product is defective and falls under our warranty policy, please follow these steps:
- Contact our customer service team at dogite.shop@outlook.com or call us at +44 785 2266213 to initiate a warranty claim.
- Provide your order number, a description of the defect, and any supporting photographs if applicable.
- Our team will review your claim and, if approved, provide instructions on how to return the item for inspection.
Processing Time:
Once we receive your returned item for warranty inspection, we will evaluate the claim within [specify duration, e.g., 7 to 10 business days]. If your warranty claim is approved, we will either repair or replace the item at no cost to you.
Contact Information:
For any questions or concerns regarding our warranty policy, please reach out to our customer service team. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing Dogite.shop! We appreciate your trust in our products and are committed to providing you with quality and support.