At Dogite.shop, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, our refund policy outlines the process for obtaining a refund.
Eligibility for Refunds:
Refunds are available for items that are returned in accordance with our Return Policy. To be eligible for a refund, items must be unused, in their original packaging, and initiated for return within 30 days of the purchase date. Please note that personalized or customized items are not eligible for a refund.
Processing Time:
Once we receive your returned item, we will inspect it and process your refund within 15 business days. Refunds will be issued to the original payment method used at the time of purchase. Please allow additional time for your bank or credit card provider to process the transaction.
Refund Amount:
The refund amount for returned items will be the full purchase price, including any applicable taxes, at no cost to you.
No Cost Returns:
As outlined in our Return Policy, we offer no-cost returns for eligible items. If you meet the return eligibility criteria, we will cover the return shipping costs.
Contact Information:
If you have any questions or concerns regarding your refund, please reach out to our customer service team at dogite.shop@outlook.com or call us at +44 785 2266213. We’re here to assist you and ensure a smooth refund process.
Thank you for shopping at Dogite.shop! Your satisfaction is important to us, and we appreciate your trust in our products.